Category Archives: APP DEVELOPMENT

Artificial Intelligence and Augmented Reality

Key Difference between Artificial Intelligence and Augmented Reality

Introduction to Artificial Intelligence:

Artificial Intelligence is nothing but a branch of computer science which deals with the completion of the works which are incapable of being done with human hands or which are risky for a human being to perform. It is an art of making intelligent machines and computer program systems. Computers that are designed for artificial intelligence perform activities like Speech recognition, Learning, Planning, Problem-solving, etc. Artificial intelligence aims of creating expert systems or we can say the systems which are designed to show intelligent behavior, learn from the user, give demonstrations and explain with advice to the users. One of the major goals of artificial intelligence is to inculcate human intelligence into machines. It refers to building systems that understand, think, learn, and behave like people. Artificial intelligence has gained a pro level specialization in games playing, expert systems, natural languages, neural networks, and most importantly robotics. By the use of the AI system, computers are taught to play games with human beings. AI also aims at teaching computers to make decisions in real-life situations. It provides features like making computer systems learn natural languages. Under robotics, the machines are taught to see and hear and react to other sensory stimulation.

It is nothing but a way to teach computers and machines to act like humans and follow the procedure would be similar to that of a Human Brain. With the use of Artificial Intelligence, the machines and computers are taught in such a manner so that they can recognize human speech, change them to machine commands and give back the output. One of the best uses of artificial intelligence is in smart toys and robotics. The Next-Gen Smart Toys can be treated as a bot that will respond to what the kids speak. The basic components of artificial intelligence include Intelligence, Learning from experience, Reasoning, Problem-solving, Language- understanding, etc. Artificial intelligence is considered to be one of the latest trends in the world.

Introduction to the Augmented Reality:

Augmented Reality is a technology that puts computer-based modifications over a preexisting reality to implement more meaning to the ability to interact with it. Augmented reality or AR is made in apps and is made to be benefited on mobile devices by mixing digital components into the real world. This new technology of augmented reality is gradually increasing in the market. Augmented reality can be included in any device which has hardware components. Today, modern days smartphones are considered to be an appropriate platform for Augmented reality devices as it contains elements such as sensors, processors and camera, etc. AR is a technology that is currently using threw the OPS system. The technologies like augmented reality are considered to be one of those future upcoming technologies which are going to change the day to day lives of normal human beings. As there is no such field left which has not been affected by the effects of the augmented reality whether it be medication or education or entertainment or any other field. It is said to be associated with the concept of computer-mediated reality in which a view can be enhanced by the computer system. Augmented reality is soon becoming one of the top trends in all over the world and is surely going to change our lives in manner ways which it has already begun to do.

Key difference between AR and AI:

As we know that augmented reality is nothing but supplying real-time image by giving more and more information about any object we point our device at through registering them and based on the GPS location & direction of the compass inputting information about that object from the web, shown on the visual displays like computers display. On the other hand, artificial intelligence is a completely different topic from Augmented Reality. It is about giving some kind of intelligence to the IT world. So it can be called the science of making artificial things intelligent. The algorithms used in artificial intelligence can be very simple and stupid. On the other hand, augmented reality superimposes objects which look realistic onto the background scene of the viewer providing the illustration that the computer-oriented object is actually present as part of the reality. And in the case of Artificial intelligence, it imitates the computation processes of a human mind by means of digital components with the goals to produce a genuine awareness within a system that is not biologically or emotionally bound.

This invention is by far considered to be the greatest effort brought in the world by human beings. Artificial Intelligence is totally different when compared with augmented reality. In artificial intelligence, we create such machines which can act and react like human being whereas, in augmented reality, a computer-generated image is put forward in the real world of human beings to be believed by them. It is another King of Virtual Reality only. Although, virtual reality is very different from the Augmented Reality. There are many reasons for that too. Artificial intelligence stands completely different topics from both virtual realities as well as augmented reality as artificial intelligence is a real and existing thing (for example bots and robots do exist in the real world and it is possible to see them through naked eyes). Concluding with this that artificial intelligence and Augmented reality are although both the technologies used in the growing world and are going to change the world remarkably they have some key differences between them.

smartphone operating system

List of top 3 operating system series used in smartphones

An Operating System (OS) is a system which when installed in any device manages other programs of the device. These programs are basically the applications which are used in the devices such as smartphones and computers. These applications are run with the help of operating systems. They make use of operating system with help of defines application program interface (API). With the use of user interface such as command line or graphical user interface the device users can easily interact with the operating system. The operating system performs various works in any system. It proves to be very beneficial when doing multitasks in the system as operating system manages effectively that which applications need to run in what order and how much time should be allowed for each application before giving another application time to run through internal memory of application is shared with help of this .

It can send messages to the application user if there IS any error or issue in the process. In smartphones too, operating system is of vital importance as the smart phone itself is a computer only. In smartphones too, hey have this basic function to run the applications? The mobile operating systems act like an engine for the other applications. It controls both hardware and software for an amazing user friendly interface. There are many operating systems available in the world which is used in smartphones, with the help of which various applications work in the phones. Thus, there is no wrong in calling the mobile operating systems the power engines of the mobile phones as they offer the software medium for users to interact with the beneath hardware of mobile phones to use it.

Some of them are listed below –

1. Android:

This operating system is very popular among user. The Android operating system has made the user interface attractive to another level. With a variety of over 70 languages available, a huge majority of people can easily use his operating system in their mother tongues. Today, applications are made in millions for the Android operating system. Android applications run in a very isolated area and due permissions are granted during its installations. Still, this cannot happen without the permission of the user. Android allows an enormous number of platforms in which we can count 32- and 64-bit: ARM architectures, x86, x86-64, MIPS and MIPS64. This makes the use of Android favorable not only in some limited mobile devices but in a vast range of smartphones. The RAM requirement for Android OS is generally low i.e. 512 MB. In today’s market every smartphone company has the one android in its production. It is continuously decreasing the gaps of software and hardware to bring forward a better interface between user and developer. It is an open source operating system which is sportive to developers. And also for users, it is very easy to use, operate and is very manageable too.

2. IOS:

IOS is an operating system created by Apple exclusive for its hardware’s. The operating system is use to operate the apple devices. The IOS offer multi-touch interface that means with the help of simple gestures we can easily perform functions over our iPhones or iPads like we can swipe our fingers across the screen to move to the next page and many other features like this. Today, there are around 2 million applications in the apple app store which can easily be run through the IOS. It differs from other operating systems because of the facts like they keep each app in their protective shells. This reduces the risk of viruses and malware. Although, IOS is much costlier than the Android operating system, but as compared to Android operating systems, it uses less ROM. It is very easy to use and is quite user friendly. It has a strong user interface and has applications which are almost 99% verified and are secured from viruses. But as it is not an open source operating system it cannot be used in devices other than that of Apple. IOS 12 is the latest IOS version which was released by Apple for iPhone 5s and higher models. There is no wrong in calling it the smoothest and most user friendly operating system.

3. Windows:

Windows is an operating system which was created by Microsoft. This operating system is quite easy to use and is understandable. They even provide you complete offline maps which are very useful. The phones operating on Windows provides us free access to Microsoft office tools. Also here, we can easily manage out data connections without feeling any need of some third party apps. Also it is quite safe from viruses. Inspire of various pros of windows, it didn’t work well as compared to IOS and Android. There were many reasons for this like limited number of apps in app stores etc.

CONCLUSION

It is expected that in future, there will be loads of operating systems available to choose. For now there won’t be any wrong in saying that Android operating system is by far the most popular, mostly used and most influential operating system in India. The IOS have it’s different status in today’s electronic market But due to its cost and the fact that it’s not an open source operating system, Android operating system leads in the market over the IOS. The function of operating system being to provide a foundation to create applications to run on it to perform tasks, such as email, phone , games, productivity, access information on the internet, and of course, take pictures and videos. Operating systems are of utmost importance in smartphones and also other devices as they play the roles of engine used to run the programs of the hardware. Thus we can say that without the use of operating systems, it is next to impossible to use the hardware devices.

online groscery

Uses and effect of online grocery shopping application

There are millions of mobile phone users across the world and online shopping has been increasingly growing at an exponential rate. People buy things like clothing, electronics, and all essentials online. So the trend has been set to even buy groceries on the go using mobile applications that are supported on Android, IOS and all other major platforms. This paves a way for existing grocery store owners and new ones trying to set up an online platform through which people can order groceries and then it can be delivered to their doorstep without any hassle.

People today are faced with so much work and responsibilities that they do not have the time and means to actually visit a supermarket and buy fresh day to day groceries that are required for use. The quality of the goods available in the supermarkets is also not always standard due to the storage and transportation time before which the products reach the supermarket. Also waiting in long queues in malls and stores to buy the things required is another problem people want to avoid. In addition to all these, grocery applications provide a bigger list of items to choose from and also products from a lot of brands and companies are also available all in one place. By using online grocery applications, people can find things that are required easier as they are very well organized and categorized. With a lot of delivery agencies available to partner with, deliveries have also become faster and more precise. These applications also have tie-ups with local producers and markets to keep good quality produce and products available for the customers.

Reasons behind the growth of online grocery shopping applications

The main reason for the increasing likeliness of grocery shopping apps is the comfort that they provide to the users. This is due to the fact that they provide a good quality fresh produce delivered to the doorstep at any time convenient to the user. There are also many reasons which are stated below.

1. Easy categorization of products –

Arranging products manually by hand in supermarkets and users searching for the products on shelves is all in the past. All the products and brands are listed directly and the user can search for the required product or filter and then choose whatever is required. These items can then be easily added to the cart and checked out altogether after the selection of all the items. With the overall smooth shopping experience, customers are also more attracted to choose online shopping over traditional shopping in supermarkets. Thus to attract a larger audience and also retain them, these applications are a good choice.

2. Streamlining the grocery business –

As a grocery shop owner, building an application for the existing grocery business can improve the target customers. This method is also more users friendly and the customers can also track their order and when they want it delivered. The owner can also easily manage their business through a backed administrator panel. The application can also get a good income by promoting ads for the products in the application. Having a good user interface and good customer service will be necessary for having good customer retention.

3. Getting a good understanding of customer behavior –

Having a mobile application for a grocery business is a very good solution for catering to a bigger customer base. The application also allows the customer and the owner to have a better experience in managing the grocery store. Based on the customer purchases and previous data, the application can help in suggesting products or also show shortcuts to add favorite products directly to the cart. These applications can also improve and make changes to the user interface based on user feedback and ratings. Based on the ratings for the products provided by the customers, the suppliers for the store can also be changed to get the best quality products.

Problems faced by online grocery shopping applications

1.Quality and freshness –

Although a lot of supermarkets are present in every locality, fresh vegetables and other perishable goods are very difficult. Although the supermarkets try to get the best quality produce from producers directly the transit time spent in travel and storage spoils the freshness of the products. Online grocery delivering applications create tie-ups with producers directly and procure the products only after the customer orders and delivers it directly to the doorstep within the least possible time. The price of the products also vary according to the season, weather and other conditions but the grocery applications need to provide the best possible price for attracting customers. So the customers also feel satisfied that they receive the best quality products at the best possible prices at their doorstep.

2.Doorstep delivery –

The delivery option allows the customer to feel at ease as they do not need to stand in queues at shopping malls or supermarkets. They can also order the groceries and wait for it to be delivered and track the progress of the order. It is also delivered based on customer requirements. The customer can request to have their order delivered on the same day with a small delivery fee or the order is delivered the next day in case the customer opts for normal delivery. As the perishable goods are bought directly from the producers and delivered to the consumers, the products are almost twice as fresh when compared to the products available in the supermarket.

3.Escalating storage and delivery costs –

For any grocery delivery application having a good quantity of stocks available and stored in storehouses built across the city for making easier delivery of the products. An also the entire chain from the producers to the consumers has to be managed perfectly to keep the delivery of the groceries hassle free. There are also problems like wrong item delivery, delay in delivery, return, etc. which require a good administration of the logistics and proper documentation of the stored goods. Also, the error in the orders is not tolerated much by the customers because they tend to choose other grocery applications which give offers. So solutions include using a Just in time management model for the grocery application so the problem of renting or maintaining big storage is not removed. Partnering with a good delivery partner will give the application an edge over the competition. Subdividing the delivery network into local delivery maintenance also helps in making the process of delivering to customers faster and easier.

4.Low margins of profit –

The cost of development of the application, maintaining it for a proper seamless performance is usually not very less. So the profit made with the help of the application does not account too much in the beginning. There is also money spent on maintaining the proper supply chain and on the delivery personnel. And also when it comes to perishable items like fruits and vegetables, there is also some wastage in the period of storage and transit or transportation. Also, customers like to make a purchase only after careful examination of the product to ensure proper quality. So while making orders online, they do not have complete trust in the quality at first so if the quality is not maintained then they tend to change to other applications or supermarkets. A few steps that can be used to avoid this problem are adding more packaged products, non-perishable items, healthcare products, household items, etc. Merging the online and offline store to cater to customers who choose both an actual store and the online store. Thus the storage and cost of delivery can be reduced to a minimum. In the case where customers need the products earlier, a little higher delivery cost is paid.

5.Delivery system –

Having a proper delivery system is very essential for the success of the online grocery application. People want their groceries delivered to them and want to buy products they choose at any moment. Due to the busy schedule they have, people are away most of the time and there is no one available in the provided address to receive the items. This becomes a big hurdle to the delivery system. So while taking the orders, the preferred delivery time should also be asked for from the customer. This can help in reducing the problems with the unavailability of the customer during delivery. The customer can also be intimated that the items are out for delivery before the actual delivery. The customer can also ask for immediate delivery of the items if required urgently but will be charged a little extra on the delivery.

6.Non-availability in small towns –

The maintenance of the complete grocery network in cities is simplified by having separate suppliers for each product but in small towns, it cannot be done so easily. This means that the application customers are limited to only people in big cities as the markets in small cities and towns are not so far away and also there are any big queues and traffic that people want to avoid. The application users do not find time to actually go and shop from supermarkets, but in towns, the housewives are the ones doing the shopping and find the experience of actually going to the market and bargaining to buy the required products as a daily task. So it is merely impossible to bring the application successfully into small cities and towns.

7. Fluctuating prices –

Based on the availability, climatic changes like excessive rain or drought, poor growth of crops, etc. The fluctuations can also be due to the non-availability caused by the seasonal growth of the crops. With such a problem at hand, it is difficult for any online grocery store to offer an attractive price compared to the competition in the market. Customer loyalty is also to be considered as if another store offers the same products at a lesser price, customers shift without any thought as the people are always discount-hungry. So putting up offers from time to time and also giving promotional offers on the payment modes can get more customer retention.

 

Different types of online grocery stores         

1.Grocery chain –

This is for an existing grocery chain filled across a country or many countries and has stores in almost all localities. With such a big chain of stores, the company usually prefers to have its own chain of delivery personnel to deliver the customer all the required groceries with a little delivery cost.

2.Aggregates –

This type of online grocery application provides the customer with a list of supermarkets in the locality and the user can choose one from the list to view the list of products available there. From this online list, the customer can choose the required products and pay through any number of methods available in the market. After the payment, the store confirms the request and dispatches the products within a stipulated time. The customer can track the delivery after it has been dispatched. This kind of application only has a group of delivery personnel and partners with the local supermarkets to supply the items.

3.Single store –

This type of online grocery application caters to only a small radius of the local audience and the store does not have much profit from the application. It is only to improve the customer relationship and provide the customer with groceries from the store when requested by them.

Let us look into the business model that an online grocery app has to follow

1. Key partners

The company trying to make the application must first have a good tie-up with local supermarkets or suppliers to provide the products that the customers require at any time. Providing fine quality and freshness for perishable goods is very difficult and thus the company must contact the producers directly and make contracts with them for getting the best possible goods. Delivery personnel is also another important part of the application which must be well built to have a seamless performance. The application must also partner with financial institutions which can cover the initial development costs and maintenance cost.

2. Key tasks

Creating the technological infrastructure required for the online application is the initial task that is to be performed by the company. After the development and launch, the maintenance and management of the application become primary for the administrators. Partnering with local markets or suppliers to enable fast and hassle-free delivery of groceries is an important task that is to be done. The management of the people ordering through the application is also necessary to have good customer satisfaction. Any queries or suggestions provided by the customers are to be valued highly and is to be implemented so the customer feels comfortable in order through the online application. Chabot’s can be used for providing better customer service and only when required can the task be allocated to the customer service personnel.

3. Pivotal resources

The local shops and suppliers in all localities constitute a major part of the resources at the companies’ disposal. The delivery personnel also play a pivotal role in the flawless functioning. The technology supporting the application is also a part of the resources of the company.

4. Value proposition

The customer needs to believe that using the application for groceries and day to day products is the best method. Delivery of these products should be done as requested by the customer even in bad weather conditions. The delivery person should have good communication with the local supplier and the order of the customer should reach as requested by them and also on time. The local stores that are partnered with the application must cater to the needs of the customers thus increasing their overall sales.

5. Customer relationship

The main method used to regulate the performance of the application is the feedback and queries that are provided by the customer for each order. Keeping track of these and making the required changes will give the application more customers in the long run. Maintaining a proper social media page can also help customers in providing reviews and ratings for application performance.

6. Channels

The availability of the application for customers using all platforms like Android, IOS and other major platforms is absolutely necessary. Customers should be able to order through the applications installed on their phones and through the web. Using progressive web apps for the purpose is a very viable solution.

7. Segments

The app must consist of different segments for the users, local suppliers or stores and the delivery personnel. The customer segment is constituted by the people trying to order groceries and receive them at the doorstep, people do not prefer shopping in supermarkets or shopping malls, people who live far from a market or store, elderly people who cannot walk around a lot. The Shopper and delivery section consists of the people who have a vehicle and can deliver products, people who love shopping and can pick up orders for others, and people who are in search of work and can work as freelance shoppers for a steady stream of income. The third section is for the local store or suppliers who have the required stocks and can provide it to the customer through a delivery person. This segment is very important for the proper maintenance of the logistics of the application. As the supplier or the local store has to update on the availability of all products that are listed in the application and thus it becomes easier for managing the delivery of the products easily.

8. Cost structure

The financial part of the application depends on the initial costs and running costs of the application. The initial investment for the application is the money spent on the development of the application. After the application has been developed, the maintenance and management of the application require some funds. This can be integrated as the cost of the technological requirements. Then comes the salaries to the delivery personnel, the customer care executives and all other permanent employees of the company. At last the commission that is to be given to the local stores and suppliers of the products that the application provides. This commission is based on a percentage that is fixed by an agreement before partnering with the company.

9. Revenue streams

The main aim of the application is to generate revenues for the company creating and managing the application. The main earning for the application is through the commission it receives from each order made by the customer. The delivery fee that is levied on each order is also a source of income for the company. Based on the speed of delivery chosen by the customer, the delivery fee might also vary. The application might also offer premium membership to the customers which are a good source to fund the application. Timely promotions from the brands trying to outweigh their competition are also another great source of income for the application. Displaying Ads from time to time in the application is a good means for the company to generate revenue.

 

This business model of the online grocery application provided above is done after a good amount of research and does not discuss all the aspects of creating and running a successful grocery delivery application. The entrepreneur with the idea of creating such an application must spend a lot of time researching on the current trends and features that have to be implemented in the application to make it attractive and appealing to customers before the actual development of the application. They must also choose a developer or development service that provides the required application at a cheap cost and good performance. The developers must also provide regular maintenance of the application and provide updates to upgrade the application with new features and functionalities that might make the application more interactive. With the exponential growth of m-commerce, an online grocery application is a very good idea to make good money.

taxi booking

On-Demand Taxi Booking Application Development Case Study

Due to the tremendous increase in traffic nowadays, people have started to detest owning cars or at the very least driving those through traffic filled roads in cities. So a lot of taxi services have started to boom in big cities. The rush in the roads causes the people to undergo a lot of stress and driving a car has become more of a luxury than a necessity. This has led to the rise of the on-demand taxi booking applications. People find it very easy to find a taxi from where ever they are and do not have to worry about driving in stressful traffic or park in jam-packed spaces. They can just ride the taxi and get down at the designated location without any hassle. They can also forget the maintenance and repair cost required for owning a car. Many apps like Uber, lyft; Ola, etc. have gained a lot of popularity among the people living in cities.

Thus there is no better time for an entrepreneur with ideas of creating an application for taxi or car rental services than now. The application for an on the going taxi or car rental service is a billion dollar idea, creating and introducing one now can earn lots of income for the entrepreneur. But there is a great of research that is required before such an app is to be made. This research is to be done keeping in mind the cost of development, features of the application, and different modules of the application and overall mentality of the users that the application is targeted for. Only with proper research, the application can stay on top and can maintain a stable amount of users which in turn will dictate the profit made through the application.

So in this article, the discussion will mainly be on how to create an application that can be popular in taxi booking services like Uber and other few companies which stay on the top of the market.

Before we talk about the features and functionalities required for a taxi booking application, let us see a brief introduction to taxi booking apps.

Need for developing a taxi booking application

For any successful taxi based business person, the development of a mobile application for the service will let them gain a broader audience thus generating more income. There are a number of countries where taxi services through mobile applications have changed the scope of the business by attracting people through better engagement and retention rates to the service. So for any entrepreneur with a budding idea of creating a mobile application for taxi services, the income generated by charging a commission from the ride fare can be better than maintaining an offline taxi service.

Types of taxi booking services

There are two types of taxi services which are distinguished based on whether the taxi service is established or the person is new to the taxi service business

1. Taxi service application –

When the owner of an established taxi booking company who owns a lot of cars and drivers want to broaden the customer pool which is received by the company, a mobile application for the company would give better income in the form of newer clients. This means that the name of the company will help in bringing more customers to the application. The customers can book a ride like before but with easier access through a mobile interface which provides a better user experience. Due to the existent fleet of cars at the disposal, the company can start with the application without anything else to think about. The taxi drivers also get comfortable due to the application as the pickup and drop locations are already entered in the application. The customers can also get a taxi anytime through the app.

2. Independent taxi booking app service –

For a newcomer into the business of a taxi service, there is no fleet of cars that exist. So the person or entrepreneur should create an application that can manage a fleet of taxi drivers and also get in partnership with taxi drivers to provide the service. This application can be quite simple like a system where a lot of cab services can integrate and the user can find available cab services in the vicinity and pick one based on the prices and the other conditions. Only the contact details of the company and the prices can be mentioned based on the starting and end points of the journey. And for a complex application like Ube, the entrepreneur should put in a lot of initial money for buying servers to manage the application and also in the front end for partnering with existing taxi drivers. So this app will consist of two or three segments. One for the drivers, one for the users and the admin section if required. Such a complex application might not generate much money initially but in the long run, it will be more profitable.

How does such an app work?

The GPS functionality in the mobile phone of the user trying to book a cab gives the exact location of the user. With this, the system will search for drivers who are within a particular distance from the customer. This distance is predetermined by the administrator of the application. The user is also notified of the time the cab will take to reach them in addition to the exact location of the driver in real time. But for this to work, the application server must have the exact location of the cabs at all times. This is done by refreshing the location information on a real-time basis to the server which then finds the cab when requested by the customer

How does a taxi booking companies earn money?

These taxi booking apps like Uber, Ola,  have two means to obtain a good income for the services they provide. The first one being the commission they get for each ride a customer takes in a taxi booked through the app. This is usually around 15 – 30 percent of the ride fare and varies from application to application and also based on the type of car or service. The other means is the promotional and ads segment of the application. They get money by partnering with other companies for displaying their ads on the mobile application and also for partnerships with payment partners that the application uses. The users also get discounts or cash back by using these payment methods which attracts more income for the taxi service application.

So with some idea of a taxi booking services application, let us now talk about the features the application must have.

The application will require three main segments namely the user segment, driver segment, and the admin segment. Let us discuss in detail about the different segments and their functionalities.

1.User section –

The customers in need of a cab currently or need it after some time can book a cab or schedule it for later in this section. It also has many other functionalities to make the user experience as good as possible. A few of the must-have functionalities and tools of this segment are mentioned below

2.Registration module –

Any app has a user login to help in making the process of using it or personalizing it faster. So a taxi booking app should have an easy user login process by integrating with Google or any social media platforms. The app can also take a mobile number and confirm the user immediately by using a simple OTP verification. The registration and login are done to save addresses or fast pick from stored places, etc.

3. Home Screen –

The opening screen or home screen of the app should be simple and elegant in portraying the list of services available. Using a complex and sophisticated layout on the home screen might confuse the users and become a big turn off for the application. A quick display of the different types of cabs available with the other functionalities that are required within a swipe of the finger is the preferred layout for the homepage. The home screen mainly decides and few other things decide the retention rate of the users so it is very important to pay extra attention to its design.

4. Requesting a ride –

The user should be able to pick from the different taxi services available and the module should link to the particular type requested and ask for a pickup and drop off point which the users can select from a list of already saved addresses or manually by entering the address. This module is the connecting module between the searching screen and the home page and should be easily reverted back to either of the two in a moments notice. The different types of cabs can be listed in a slide module to provide easy access to the users. The requesting module must provide an approximate estimate of the ride fare to the user to facilitate the driver and the customer, although the actual fare might vary a little based on the route followed by the driver, traffic patterns, weather, and various other reasons. The change in the ride fare will be close to the estimate as the servers take into account all these factors before estimating.

5. Ride conformation –

After receiving the request for a ride by a customer, the servers search for a cab that is free in the vicinity of the customer and books it. The driver gets notified of the customer location based on the GPS location of the customer or by the pickup point specified by the customer. The customer also gets the details of the cab and the contact number of the driver with a real-time location of the driver and the estimated arrival time to the specified point. The customer can even add a few stops in between the ride through the app. The customer will have to pay the additional waiting charges for the trip. The provision for canceling the cab after confirmation is also available to the customer and there might be some charges that the customer has to bear sometimes.

A. Surge prices –

Due to heavy rains or due to heavy traffic the fare of the cab might fluctuate and sometimes surge prices are levied on the fare. This can also be due to the lesser number of taxis available than the customer requests in the vicinity. Late night rides or early morning rides can also face the same situation but the customers are notified of the surge in prices before the ride confirmation in such a situation.

B. SOS panic button

The customer also has a provisional SOS button that when clicked contacts the number saved in trusted people list of the application for any kind of help. This provision is for any kind of medical emergency or other reasons.

6. Payment –

This is the most important module the customer has to access and the application should have links with all kinds of payment platforms that are available in the market to provide ease of payment. The administrator should integrate the app with all the modes of payment so the customer can feel comfortable to pay. The different online payment options allow the customer to enjoy discounts or cash back in the cab fare in case of promotional offers from the payment gateways.

7. Reviews and rating –

The customer must have a rating module that is displayed after each ride so that the customers can review or rate their cab experience. They can rate the cab ride based on the arrival time, driver behavior, arrival time, driver’s knowledge of the route, etc. so the company can keep track of the quality of the drivers and cab experience of the customers.

8.Driver module –

This module is for the cab drivers where they can manage the incoming cab requests and use the other functionalities of the app. The features and functionalities that the driver module should contain are mentioned below.

1.Registration and login – 

The driver first has to submit a copy of the vehicle registration and their driver’s license to register to the application. The cab driver will then receive credentials from the application administrator that is used to login into the application. This is done to keep the cab driver details confidential and the processes like payment to the taxi driver, tracking the driver, etc. can be made easier this way.

2.Notification –

The driver will be on idle until a rider is scheduled for the cab with after a request. The driver will then receive a notification for the ride request and he or she can accept the request or reject it in case of any problems with the vehicle. The driver will receive the details of the customer like the contact number, name and the location of the customer from the GPS data or the pickup location fixed by the customer. After picking up the customer the details of the drop off point is notified to the cab driver.

3. Start and complete the ride –

After picking up the customer, the driver has to drive the customer to the marked location and drop the customer. The customer can then pay the driver the amount that is specified by the application.

4.Payment –

After completion of the ride, the customer can pay the driver through cash or the customer can also pay through online modes of payment or through other electronic wallets through the app. In the case of online payment modes, the driver will get the amount displayed on the app to the in-app wallet which they can later transfer to the bank account or by linking the bank account to the app and get paid to it directly. The payment received by the driver is less than the fare amount as the commission for the fare will be deducted before paying to the driver in case of online payments. If the customer paid by cash, the commission for that fare will be deducted when the driver receives online payment from future customers.

5. Integrated ride reports –

The driver can get detailed details of each ride completed by them or the integrated earning per day or per week or per month based on their choice.

6. Feedback –

After the completion of each ride, the drivers can rate the customers like they are rated by their customers. This is done so that the application system can get a comparative customer behavior report and rating from the cab drivers.

9.Admin module –

This is where the administrator can monitor the application and also make changes to settings for altering the functionalities of the user and driver modules. A few important segments that are to be present in the admin module are specified below.

1. Manage drivers –

This is used to get an overall view of the drivers in a location selected by the administrator. They can select and view on a particular driver and also get a view of the driver details based on many factors like rating, number of rides, etc.

2. Manage users –

This segment is used to analyze the customer behavior based on various factors like a number of rides per week, the frequency of rides taken, pick up and drop off points to help in better management of the drivers for providing a better customer experience.

Surge prices – Local administrators can manage the surge pricing value that the customer has to pay extra in case of heavy traffic in the route or due to bad weather conditions.

1. Overall statistics –

The admin must also be able to get well-integrated statistics of the drivers, customers, number rides, revenue obtained, etc. This helps in better management of the application to produce more revenue.

2. Settings –

The admin can set the city limits that the drivers have to be within. In case the drop off point of pick up point is beyond the limits set by the admin, the ride will be considered as an out of station ride. They can also change the surge pricing based on conditions observed on a map overview of traffic patterns, etc.

3. Manage reviews –

The admin can manage the customers and drivers based on reviews that are provided in the app and remove drivers that do not have a good customer provided a rating.

Additional features

1.Push notifications –

It is very integral to having this functionality for both drivers and passengers as it helps in keeping them informed about changes and acts as an integral part of communication.

2.Intelligent queuing algorithm –

This functionality is used in taxi service providers to distribute the jobs evenly between available drivers in a handy manner. The server manages the incoming requests for cab rides and allocates it to the drivers that are idle and can reach the customer within the 5-minute duration. In case of non-availability of drivers in the vicinity, cabs with a broader range are queued to pick up the customer.

3.Ride-sharing –

It is one important feature that cab service applications nowadays must have as ride sharing or carpooling has gained popularity. The customer will be paired with 2 or 3 other customers that are from the vicinity or on the way and request a cab. The cab fare in such a case is shared between the customers and the user can travel at a cheaper cost.

Conclusion

This article gives in-depth data about the application features and tools that are required for creating and maintaining a b booking application like Uber. The aspects of the application design and business development for such an application are discussed clearly which when followed can lead to the long term success of the application. But the developers of the application must make sure that the application adopts the new features that are oncoming and can help in improving the application performance and help in providing better user experience.

online food order

A Complete Analysis of Online Food Delivery Application

In the fast-paced world of working people, online food order delivery Applications are a billion-dollar idea. It has taken a liking among people Mobile applications like zomato,swiggy, Uber eats, postmates, foodpanda, etc. have gained a lot of financial value and also reached the top used applications in all the app stores. People can order their most favorite dishes from preferred Restaurants. And the added comfort of sitting on the couch at their homes Watching TV or any movie.

The food was delivered to their doorstep within a Limited time and. They also order related requests or specific preparation Tips can be specified to the restaurant. The online food order delivery app also provide better and fast service to their customer or entrepreneurs, on-demand.

There some most popular which had mainly used in the market which are:-
1. Zomato
2. Uber eats
3. Swiggy
4. Foodpanda
5. Postmates

Food delivery apps are a good business idea to work do. Apps are getting significant traction from mobile app users. The reason for Such food delivery apps to gain popularity suddenly. It is the fast delivery Time and good customer service in case of development of the food delivery application. There are a few things that the entrepreneur And the developer should keep in mind. The order online food order application should develop Proper collaborations with restaurants from around Every city.

The restaurants that are application partners must have all Cuisines so the users will be able to order with the app. Than goes Searching for restaurants with these different styles of cooking. Apps must have a proper business model, which is proper Planning; the layout is important before app development. The planning must take place after Good research has been done with respect in different Segments of the application. The mobile application for the online food order delivery

The app should contain a series of features that make the ordering of the food requested by the user very interactive. This also includes the integration of various mobile wallets that are popular to facilitate. The user to utilize the different payment options available in the Market.

A basic business model generated after proper research for a Food delivery app must contain the following

1. Partnerships:

The first step of the application is to partner with restaurants from various Cuisines. To attract a variety of users to order food using the application. This also means that the application should include partnering with Restaurants.  To provide fast and cheap food like snacks, chat to hi-fi Costly places. The next step would be to arrange the required delivery personnel based on demand. So For cities and highly populated cosmopolitan environments;  the application Must have a lot of delivery boys while for smaller geographic locations. For delivery, the number of correspondents has provided.

2. Pivotal activities:

As the purpose of the application is to deliver food to the customers. The Major activity performed by the company would be to online deliver the food From the restaurant to the customer. To online deliver the food the company Requires delivering personnel who pick up the food and deliver to the customer. The restaurants that are not functioning for online food Orders must be shut down in the app.  For that, the company must maintain Clear logistics to help in better processing of the orders.

For all this, the Creation of the technological platform for the app infrastructure is primary. The app must also perform seamlessly so the maintenance of the app Becomes an important job of the company. The order has to process both on the user side and the restaurant side that is the job of the company.

3. Pivotal resources:

The platform used to build the application and maintain it is the main Resource of the company. Delivery personnel and the partnership are considered as resources. This means the restaurants and delivery personnel are answerable to the Company.

4. Value proposition:

App’s are based on logged on the portal that has a different value. User has the information on restaurants of their location in the application. The application also allows for ordering from this list of restaurants. The user has a 24/7 customer support facility in case of queries or problems regarding the placed order. Users can track their order process from the restaurant accepting the order, to pick up and then live to track the delivery executive. For more order, the restaurants escalated a large number of the customer.

They also get an online platform with continuous order requests that might not be possible without the partnership with the application. For the commission of the company, only a part of the order has paid. The delivery personnel gets a part-time job with good revenue and also the users can tip the delivery executives.  They also obtain extra money as a conveyance for refueling the vehicle used for the delivery purpose.

5. Customer relationship:

The application must have a 24/7 customer support for food is available throughout the day. The customer might have issues with the delivery or payment. For short issue the customer executive have to present;  the application can make use of the Advancements in technology like catboats to help in providing better Customer support. customer care personnel can solve order related issues. The integration of social media to the app helps in maintaining a good customer relation. By clicking on the link offer and promo code have easily used or shared.

6. Required platforms:

The company must have a website to retain the online traffic obtained by it.  Need for a mobile application, Android and IOS devices are the top two operating systems for online food order delivery. The company might also have a progressive web app that works in all of the platforms like phones, tablets, computers, etc. And removes the necessity for separate app designing for different platforms or devices.

7. Segmentation:

The user segment of the application will consist of people who do not want to cook any food or who want to eat from outside and are ready to order food online from that they prefer and from restaurants that they like. The restaurant segment consists of all the partnered restaurants which do not have proper delivery personnel. Those restaurants seeking to enlarge their customer base by getting an online food order segment to boost sales.

8. Initial development cost:

This part must include the initial cost required to develop the application, running cost of the application with the maintenance costs. The cost has accounted for permanent staff and delivery personnel with fuel charges in the salary.

9. Revenue:

Through the application earn by each order have the percentage commission revenue of the company. the company revenue generated by promoting the particular branding and promoting programs. If the application is popular, displaying ads will also generate a lot of income which will belong to the company.

The working of the company continued after having almost a good amount of research and information generation. With a proper business model adopted for the company, the next important task would be the actual design and development of the online food order application. The application must have a good home screen arrangement which shows the list of restaurants that are available for delivery to the user based on the location data provided by the GPS.

Then the user should be able to choose from this list of restaurants and order a dish or variety of dishes which are required so the application must also contain an easy to access menu for the restaurants and also a good ordering page which shows the summary of the ordered items. The order should be checked out by the user, so the order page should lead to the payment portal or gateway. The application must be integrated with a variety of payment options.

This integration to mobile wallets, UPI payment and net banking options in addition to debit cards and credit cards is necessary to provide the users with ease of payment that is secure and also swift. After successful payment from the user, the restaurant is notified about the order and the delivery executive is to be assigned for the order.

the amount is transferred in the account of the restaurant owner and the application owner gets a commission. For proper functioning, a segmented application based on whether the user is the restaurant or customers ordering food or delivery personnel is to be made.

The requirements of each segment of the food delivery application are stated below:

  1. User segment – The list of features or must-haves in the user segment are given below.
  2. User login – Any app has a user login to help in making the process of using it or personalizing it faster. So a food delivery app should have an easy user login process by integrating with Google or any social media platforms. The app can also take a mobile number and confirm Immediately by using a simple OTP.
  3. Location services – location or live location is used for finding the  If the use for finding the nearby restaurant which available for delivery of food orders from a location that has the address saved in the app, the address can be selected by just clicking from the saved locations tab when ordering. Even if ordering from a new place the app recognizes the address accurately using GPS and the user only needs to edit the displayed address.
  4. Homepage – The opening screen of the app should be simple and elegant in portraying the list of nearby restaurants. Using a complex and sophisticated layout on the home screen might confuse the users and become a big turn off for the application.
    • Menu – The menu of the food ordering app is one of the most important segments which have designed with the most care. The menu must display the complete menu of the restaurant organized based on the cuisines and types of food. If the restaurant provides both vegetarian and non-vegetarian food then an only veg toggle button at the top of the menu will be necessary for sorting the menu. The menu should have proper searching options based on various factors and the user should be able to filter easily based on the categories.
    • Cart – The cart section is the part between the menu and the payment module. It should display the details of the food in the cart clearly and the user should be able to modify the quantity if necessary and should be redirected to the menu if the user wants to add any other dishes from the same restaurant. The option for applying promotional coupons or codes should be availed in this part of the user module just before payment and a clear skeleton of the bill with the total amount to be paid should be displayed in this module. The cart and the payment module should be closely linked for any mobile commerce app so it is to be followed for a food delivery application too.
  5. Tracking – Live tracking option to track the exact location of the ordered food is one option that is very good to provide a good user experience. delivery time must be shown in the order. An in picture window can be used to show the tracking details in the case of the Android device.
  6. Restaurant panel: This segment has the restaurant related Functionalities.
  7. Dashboard: the dashboard used to check the previous order, order in processes.  This segment helps the restaurant in maintaining the online application based delivery easily. application is used to check the status and upgrade if the restaurants are closed. The restaurant can accept or decline the orders that appear on the dashboard if there is any problem like item no availability of materials or other issues with delivering the ordered
    items.

Managing the restaurant account – The restaurant can manage the complete menu display like adding the name of dishes with corresponding pictures.

1 They can also add the approximate time required for preparing the dishes so the user can get a good idea.

2. They can also put up periodic offers on specific items or the entire menu to promote to customers.

3. They can also mention the working time of the restaurant to automatically update the app for opening and closing user orders.

8. Payment segment

This segment of the restaurant module consists of all the detailed summaries of the completed orders arranged based
on daily deliveries. The stored application can be used as the revenue report for the app.
weekly or monthly as requested by the user.

Delivery person module – The delivery executive will use the features in
this panel.

Login –

The delivery personnel will receive credentials from the application administrator that is used to login into the application. This
is done to keep the delivery executive details confidential and the processes like payment to the delivery boy, tracking the order delivery
status, etc. can be made easier this way.

Order requests –

The algorithm was used to select the delivery personal when food is ordered. Each order will have an order ID and the delivery executive might be chosen for more than one order at a time. The application’s algorithm chooses the best course of proceeding with the orders for faster delivery of the orders.

 9.Order delivery

The delivery person must have the order related information navigation system have used in food delivery. Which shows the directions to the delivering person to guide them to the customer at the earliest. Restaurant picks up and delivery of orders has been shown to the delivery person.

1. Call and chatting function –

The delivery person can contact the customer regarding any order related queries and also vice versa. They also get push notifications if the customer or the admin of the app tries to contact them regarding any changes or cancellation in the order.

2.Wallet or offline payments –

The delivery person directly gets the amount to earn by the application in this initial wallet or in his bank account. If payment made in the wallet of the app. The delivery executive can transfer it to their bank account by providing their account details.

3.Order history –

The delivery person can look into the orders previously delivered to the customers in case of any queries from the admin. Executive can have the direct track of the information of order history

Additional features are mention below:

  1. Real-time tracking –

It is one important feature that apps of this kind must invest in. With this, the user can get a better estimate of the order delivery times with the ability to look at the location of the delivery personnel in real-time.

  1. Queuing algorithm –

This algorithm selects the delivery person based on their current location and chooses a person within a fixed distance from the restaurant, the admin chooses this maximum distance. A search of the delivery borders must be large for finding a delivery person in the distance area.

  1. Payment management –

For a possible solution, the application must be linked from the third-party payment method. there must be the use of the most known online payment method in the application. The user can pay with a little more flexibility and also payment method based offers and discounts can be provided by partnering with the payment gateway. The app can also have an in-app wallet to provide faster and more secure payment. The information provided above will give a good idea about the necessities of an on-demand online food order delivery application.

For a friendly and filled application for user, there must have the proper market research and information about new technology. The necessary functionalities for facilitating the users, restaurants and the delivery personnel. The extensive research might not cover some segments of the delivery app. For an online business, the entrepreneur and people have the knowledge of this billion dollar idea.